“This has become the central question with all the big tech companies: Can we trust their information as they go deeper and deeper into our lives? …
“Here in San Francisco, people dream of a completely automated, human-free future, but I don’t share that dream,” Andrew Sean Greer, whose Pulitzer Prize-winning novel, Less, was counterfeited on Amazon, told me. “Humans are bothersome and inefficient — and the only way to keep a grip on reality.”
—David Streitfeld, in a fascinating/worrying piece about Amazon’s algorithm weirdness and the book-like products that result